Neck pain or upper back stiffness can go from a mild irritation to a serious roadblock in your daily life. Whether it’s a postural strain from long hours at a desk, an acute injury from sport, or nerve pain radiating down your arm, our expert physiotherapy team at Sports & Exercise Physio Brisbane is here to help.
We specialise in treating neck, shoulder, and upper back conditions with evidence-based care that is personalised to your needs. Our clinic combines elite-level sports physiotherapy expertise with one of Brisbane’s best-equipped rehabilitation gyms to help you recover, stay strong, and prevent future flare-ups.
Here’s a breakdown of what we see (and successfully treat) every week:
Cause: Prolonged slouching, poor ergonomics, or looking down at phones/devices.
Symptoms: Dull ache in the neck and shoulders, stiffness, tension headaches.
Treatment Focus:
Postural correction
Strengthening deep neck and shoulder blade stabilisers
Ergonomic education
Stretching and mobility exercises
Cause: Often from sleeping awkwardly or a sudden movement.
Symptoms: Sudden sharp neck pain, head locked to one side, severe muscle spasm.
Treatment Focus:
Gentle joint mobilisation
Soft tissue release
Heat therapy
Range of motion restoration
Often resolves quickly with the right care.
Cause: Car accidents, contact sports, or falls.
Symptoms: Neck pain, stiffness, reduced movement, headaches.
Treatment Focus:
Early movement and manual therapy
Gradual strengthening
Neuromuscular control
Head/eye coordination retraining if needed
Cause: Age-related wear, lifting injuries, or trauma.
Symptoms: Neck pain + arm pain/tingling/numbness (cervical radiculopathy).
Treatment Focus:
Nerve tension relief
Traction and positioning
Disc centralisation exercises
Postural and lifting education
Cause: Disc bulge, arthritis, or bone spurs compressing spinal nerves.
Symptoms: Sharp, burning or tingling pain down the arm; weakness or numbness.
Treatment Focus:
Nerve glides
Postural decompression
Mobilisation of restricted joints
Rehab for long-term nerve health
Cause: Wear and tear over time.
Symptoms: Morning stiffness, chronic neck ache, limited motion.
Treatment Focus:
Joint mobility
Strength & stability training
Activity modification
Lifestyle strategies to manage flare-ups
Cause: Sudden movement or prolonged poor posture.
Symptoms: Localised pain on one side of the neck, pain when turning or looking up.
Treatment Focus:
Mobilisation and manipulation
Pain relief strategies
Movement pattern retraining
Cause: Sedentary lifestyle, hunching over desks/devices.
Symptoms: Stiff mid-back, shoulder blade tightness, difficulty rotating spine.
Treatment Focus:
Thoracic spine mobilisation
Foam rolling & release work
Strengthening to support posture
Desk setup correction
No two necks are the same — so neither are our treatment plans.
At Sports & Exercise Physio Brisbane, every client starts with a comprehensive assessment to pinpoint the root cause of their pain. We then build a custom plan that may include:
✔️ Manual therapy to release tight joints & muscles
✔️ Dry needling or soft tissue massage
✔️ Tailored exercise rehab (delivered in our gym)
✔️ Postural & ergonomic coaching
✔️ Sport-specific retraining if you’re returning to activity
✔️ Education — because knowing what’s causing the problem helps you stay pain-free

When you visit us, our Specialist Sports Physiotherapist and skilled team will perform a comprehensive assessment to understand your condition, your lifestyle (e.g. work posture, sports, daily activities), and your goals. We take the time to explain your diagnosis in plain language, so you understand what’s causing your neck pain and why we’re recommending certain treatments. This educational approach helps put you at ease – neck pain can be worrying, but knowing what’s going on and how we’ll address it makes a big difference.

One big advantage of our clinic is the interdisciplinary support we offer. Our physiotherapists collaborate with exercise physiologists, strength and conditioning coaches, doctors, and surgeons, as needed. This means your rehab benefits from a team approach. For example, alongside physio treatments, you might do guided gym sessions in our rehab gym to work on overall strength and flexibility. Or we may refer you to a specialist and review you after an injection or medication is recommended. Our goal is not just to get rid of your current pain, but to equip you with the knowledge and strength to keep your neck healthy long-term.
Take the first step toward overcoming your neck or upper back injury. Contact us now to schedule your initial consultation and discover how our expert physiotherapy services can support your recovery journey.
No referral needed! Physios are primary practitioners — you can book straight in. Often it's best to see us before other specialists. A few treatment sessions can improve you symptoms and avoid unnecessary and expensive scans or injections. These are reserved for neck pain that isn't responding to rehab.
Movement is medicine. Resting too much can delay healing. Although, it's important to know which movements or activities to avoid to help your neck heal. Our physios will guide you on safe, gentle movements to keep you progressing without aggravating your symptoms.
Minor strains: 1–2 weeks
Moderate whiplash: 2–4 weeks
Disc issues: 4–12 weeks
Chronic/arthritic cases: 6–12+ weeks with ongoing strategies
We’ll give you a timeline and update it as you improve.
That depends on your sleep style — side or back sleeper, firmness preference, etc. We’ll assess your neck posture and suggest options based on your body, not guesswork. We also have modifiable pillows where you can change their height and firmness to suit your preferences.
Definitely. Postural strain is one of the most common causes of neck and upper back pain. We’ll help you adjust your workspace and strengthen the right muscles to hold better posture all day.
This is a very common question, and understandably you’d like to know how much time and effort to plan for. The honest answer is “it depends”. Every person’s neck condition and healing response is unique. However, we can often give a ballpark after your first assessment. Here are some general scenarios to help set expectations:
We strongly believe in not over-treating or under-treating. This means we won’t ask you to keep coming in if you’re doing great and can self-manage, but we also won’t abruptly stop care if you still need support.
Our goal is to get you independent and pain-free as efficiently as possible. Remember, healing is a process, not a one-session fix. But each physio session will build on the last, and you should notice tangible improvements as the sessions progress. Ultimately, you’ll need as many sessions as required to reach your goals – no more, no less. We’re here to support you for as long as you need us!
Your initial consultation is all about understanding your injury and starting a plan to fix it. Here’s what typically happens during that first session:
Conversation about Your Injury: Your physio will begin by asking you questions about your foot/ankle problem – how it happened, what symptoms you have, and how it’s affecting your daily life or sports. We’ll also talk about your goals (for example, “I want to be able to run again” or even just “I want to walk without pain”). This friendly chat helps us get the full picture and ensures you can share any concerns you have.
Assessment and Examination: Next, we’ll take a close look at your foot and ankle. This hands-on exam is gentle and thorough.
Explanation of Findings: After the physical exam, your physiotherapist will explain in simple terms what we think is going on. We’ll tell you the likely diagnosis (for example, a Grade 2 ankle sprain or Achilles tendinopathy) and clearly outline why you’re feeling the pain and symptoms. We’ll show you on a model or diagram if that helps, and make sure you understand the problem. This is a great time to ask questions – we want you to be informed and confident about your injury.
Treatment and Relief: We usually start a bit of treatment right in the first session to help you feel better. This could include some hands-on therapy (like gentle mobilization of the joints, massage to ease tight muscles, or techniques to reduce swelling). We might also guide you through a couple of simple exercises appropriate for your injury stage. If needed, we’ll provide or recommend any support aids (maybe an ankle brace, taping, or crutches advice) to protect your injury early on. Our aim is that you walk out already feeling a little relief or at least armed with strategies to manage your pain.
Plan and Next Steps: Before you finish, we will outline a tailored treatment plan for your recovery. This includes how often we suggest you come for therapy, and what types of treatments and exercises we’ll be doing in future sessions.
By the end of the first visit, you should know what your injury is, what we’re going to do about it, and what you can do to help yourself. Our patients often tell us they feel much more at ease after this initial appointment because they have a clear game plan moving forward.
While most neck pain is musculoskeletal and not dangerous, there are a few red flags and signs that mean you should seek medical attention promptly. Watch for:
In summary, trust your instincts – if something feels very wrong or you’re anxious about your symptoms, get it checked. As physiotherapists, we are trained to identify these red flags too. We’ll let you know if further medical tests (like an X-ray or MRI) are needed. It’s always better to be safe and have an assessment rather than ignore serious signs. The good news is the majority of neck pain cases are not serious and improve well with the right treatment.
A Specialist Sports & Exercise Physiotherapist is a physiotherapist who has attained the highest level of qualification and expertise in the field of sports and exercise physiotherapy. In Australia, this title is awarded by the Australian College of Physiotherapists after many years of additional study, examinations, and clinical practice at an expert level. There are very few of these Specialists in the country, so having one involved in your care is a big advantage. It’s similar to seeing a “consultant” or expert in the physiotherapy world who has been recognized for their advanced skills in diagnosing and treating complex injuries.
At Sports & Exercise Physio, we’re proud to say that our clinic director, Dr. Myles Burfield, holds this specialist title. What does that mean for you as a patient with a foot or ankle injury? It means you have access to an exceptional level of expertise right here in our clinic. Dr. Burfield and our team can handle even the most complex or stubborn foot and ankle cases – whether you’re an elite athlete with a tricky injury or someone who’s tried other treatments and not had success yet.
While you might do most of your sessions with our other highly skilled physiotherapists, our Specialist Physio is often behind the scenes mentoring the team, reviewing treatment plans, and ensuring that the care you receive is of the highest standard. If your case is particularly complex or not improving as expected, the specialist can directly assess you or provide advanced guidance to adjust your treatment plan.
We hope these FAQs have answered some of your questions and eased any worries about your neck pain. At Sports & Exercise Physio, we have the expertise and facilities to help you overcome neck pain – whether it’s a fresh injury or a niggle that’s bothered you for years. With the right care, neck pain can heal and you can get back to living life without that constant ache or stiffness. Don’t hesitate to reach out to us and start your journey to a pain-free neck!


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